ALARIKI, Basem Qaid. Administrative empowerment and its impact on customer satisfaction (An applied study on customer service employees in private companies  in the Asir region- Saudi Arabia). Journal of Economic, Administrative and Legal Sciences, New Mexico, United States, v. 4, n. 7, p. 66–44, 2020. DOI: 10.26389/AJSRP.B080120. Disponível em: https://ajsrp.ojsexpert.com/index.php/jeals/article/view/2590. Acesso em: 20 dec. 2025.